Experiencing a plumbing emergency as a homeowner is an inevitable part of life. But it is also important to be prepared for commercial emergency plumbing problems.

Here, we’ll cover what a commercial plumbing emergency is and what to do in a commercial plumbing emergency so you can minimise damage and keep everyone safe.

How to Know If You Have a Commercial Plumbing Emergency

One of the biggest questions we hear is, “How do I know if I have a commercial plumbing emergency?”. The following scenarios qualify as a commercial emergency plumbing problem:

  • Risk of water damage or flooding
  • The smell of gas
  • A plumbing issue near hazardous materials or chemicals
  • Raw sewage overflowing
  • Any plumbing issues that put public health at risk
  • Burst pipes
  • Blocked drains
  • Any plumbing issue that can cause extensive damage

The biggest concern with commercial emergency plumbing problems is protecting public health. If you notice a gas leak, structural damage from a burst pipe, a roof leak, the smell of gas, or a risk of flooding, you must contact a commercial plumbing contractor right away to minimise damage and maintain safety.

What To Do In A Commercial Plumbing Emergency

It is important to know what to do in a commercial plumbing emergency so you can protect everyone involved and minimise damage.

First, contact a commercial plumbing contractor such as Expand Group. An emergency commercial plumber can send help immediately and talk you through exactly what to do while you wait. If possible, have someone else call a commercial plumbing contractor while someone else performs the following steps.

Here’s what to do in a commercial plumbing emergency:

  • Stay Calm — First, remind yourself that a commercial plumbing contractor is on the way and try to stay calm. As long as everyone is safe, there is no need to panic.
  • Turn Off the Water — If possible, turn off the main water valve right away. This is typically found in the utility room or kitchen and can be shut off by turning the main tap in a clockwise direction.
    Shutting off the water as soon as possible can go a long way in preventing damage and reducing repair costs. If you aren’t sure where the main water valve is, contact the property manager or wait for help to arrive.
  • Turn Off the Water Heater — If a water heater is trying to obtain water when the water supply is shut off, it may overheat. If you turn off the water supply, make sure to turn off the water heater as well to prevent damage.
  • Remove Freestanding Water — If you notice a large amount of freestanding water, you can use a mop or towels to clean it up. This can help minimise water damage and reduce repair costs.
    The longer water is left pooled on the floor, the higher the risk of damage. Standing water can seep through the walls, floor, and ceiling, causing discolouration, paint bubbles, mould, and other damage.
  • Above All, Be Safe — Commercial plumbing emergencies can create dangerous and even life-threatening situations, especially in facilities that store hazardous materials or chemicals. If shutting off the main water valve or wiping up standing water puts you or anyone else at risk of harm, do not do it. Get out of the building and wait for your commercial plumbing contractor to arrive.

If you smell gas, do not try to do anything — get yourself and everyone else outside immediately and wait for help. Never walk near power lines or electricity during a commercial plumbing emergency and do not wade through flooded areas. Avoid going near areas where chemicals are stored. When in doubt, get out and wait for the commercial plumbing contractor to arrive.

Hot water issues are usually a sign of problems with your tank. There could also be a plumbing leak or electrical malfunction.

The Importance of Preventative Plumbing in Commercial Facilities

Our emergency plumbers are skilled in handling all types of commercial emergency plumbing issues. Protecting you, your commercial facility, your employees, and your customers is our utmost priority.

The best way to protect yourself, your commercial building, and the public is through preventative plumbing. Contacting a commercial plumbing contractor for regular maintenance is an excellent way to keep your building running safely and smoothly. When minor plumbing issues arise, contact your commercial plumbing contractor right away to fix the issue before it can turn into a major problem.

Having a relationship in place with a commercial plumbing contractor also means you’ll know exactly who to call in a plumbing emergency.

Need a Perth Commercial Plumbing Contractor?

Do you have a commercial emergency plumbing issue in Perth? Contact our reliable, professional plumbers immediately — any time of day or night.

Our skilled team will walk you through exactly what to do in the event of a commercial emergency plumbing problem and send professional help right away. Regardless of the type of commercial facility you have, our emergency plumbers have the training and equipment needed to quickly solve problems, minimise damage, and maintain safety.

We provide commercial emergency plumbing services 24/7. We also provide comprehensive commercial preventative plumbing services to greatly reduce your risk of ever experiencing a commercial plumbing emergency.

Whether you need a minor commercial plumbing issue addressed, want to get to know our team of plumbers in the event of a future emergency, are experiencing a plumbing emergency, or simply have questions, contact us today to learn more.